FAQs
ANNE PK STUDIO - Frequently Asked Questions
1. What is ANNE PK STUDIO?
ANNE PK STUDIO is a fashion brand that blends Nordic and Asian design elements, offering unique clothing pieces with a focus on quality craftsmanship and stylish, contemporary aesthetics. We offer custom-made clothing as well as ready-to-wear collections that reflect our multicultural roots and a love for design.
2. Where is ANNE PK STUDIO based?
We are based in Sweden, with design inspirations that fuse Nordic simplicity and Asian elegance, creating a distinctive fusion in fashion.
3. Can I buy ANNE PK STUDIO products online?
Yes, our collections are available online for worldwide delivery. You can shop through our website, where we offer detailed product descriptions and size guides.
4. How do I choose the right size?
We provide a comprehensive size guide on each product page, detailing measurements for various sizes. If you’re uncertain about sizing, feel free to reach out to us, and our team will assist you in finding the perfect fit.
5. Do you offer custom-made clothing?
Yes, we offer custom-made pieces tailored to your measurements. You can contact us directly via our custom inquiries page to discuss your requirements, and we’ll work with you to create your dream piece.
6. How long does it take to receive my order?
Order processing times vary depending on the type of product and whether it’s made-to-order. Typically, ready-to-wear pieces ship within 3-5 business days, while custom orders can take up to 4 weeks. You’ll receive an estimated shipping date when you place your order.
7. What payment methods do you accept?
We accept payments via credit/debit card (Visa, MasterCard, American Express), PayPal, and other secure payment methods available during checkout.
8. Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping costs will be calculated at checkout based on your location. Shippings & Returns
9. How do I track my order?
Once your order has shipped, you will receive an email with tracking information so you can track the status of your package.
10. Can I return or exchange my order?
We accept returns and exchanges on unworn and unused items within 14 days of receiving your order. Custom-made items are non-returnable. For more details, visit our Returns & Exchanges page.
11. How can I contact customer service?
You can reach our customer service team via email at customer@annepkstudio.com. We aim to respond to all inquiries within 48 hours.
12. Do you offer gift cards?
Yes, we offer digital gift cards which can be purchased online and used for any product on our website.
13. How do I care for my ANNE PK STUDIO garments?
We provide specific care instructions with each item to ensure it lasts for years. Generally, we recommend dry cleaning for delicate fabrics and hand washing for others, along with proper storage.
14. Can I collaborate with ANNE PK STUDIO?
We are always open to collaborations! If you're a brand, influencer, or designer looking to collaborate, please reach out to us at collaborations@annepkstudio.com.